Terms of Service
Effective Date: 28 March 2026
Governing Law: Ireland
These Terms of Service govern your access to and use of Sensycle’s website, software, APIs, workflow tools, and related services. They set out the rules for account use, subscriptions, third-party integrations, customer data, workflow execution, suspension, and legal responsibility.
1. Who We Are and Scope
These Terms of Service ("Terms") govern your access to and use of Sensycle's website, software, APIs, workflow automation tools, templates, and related services (collectively, the "Services").
Sensycle is operated by Sensycle Ltd., with a principal address at 232 Islands Way, Dublin 1, Ireland. By accessing or using the Services, you agree to these Terms.
If you use the Services on behalf of a company, organisation, or other legal entity, you confirm that you have authority to bind that entity to these Terms.
2. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding contract to use the Services.
- You may use the Services only in compliance with applicable law.
- You are responsible for ensuring you are authorised to create accounts or configure workflows for an organisation.
- If you do not meet these requirements, you must not use the Services.
3. The Services
Sensycle provides a workflow automation platform that allows users to connect third-party services, configure templates and automations, and trigger actions using APIs, webhooks, schedules, and user-defined instructions.
The Services operate as an orchestration layer and depend on third-party systems, user configuration, external endpoints, and internet connectivity.
4. Accounts and Security
- Certain features require account registration.
- You must provide accurate and complete information.
- You are responsible for maintaining the confidentiality of your credentials.
- You must notify us of suspected unauthorised account activity.
- We may restrict access where reasonably necessary for security, fraud prevention, or legal compliance.
5. Subscriptions, Billing, and Renewal
Some parts of the Services may be provided on a paid subscription basis. Paid subscriptions are billed in advance for the billing period selected.
- Subscriptions renew automatically unless cancelled.
- Fees are non-refundable except where required by law.
- Pricing may change with reasonable prior notice.
- You are responsible for applicable taxes and charges.
6. Third-Party Services and External Costs
Sensycle integrates with third-party platforms, APIs, and external systems. Sensycle does not control these services and is not responsible for their availability, performance, security, pricing, or changes.
7. Your Data, Credentials, and Instructions
You retain ownership of your data, content, credentials, configuration inputs, workflow logic, and information submitted through the Services.
You grant Sensycle permission to process Customer Data only as necessary to provide, secure, maintain, and improve the Services.
8. Acceptable Use and Restrictions
- Use the Services only for lawful purposes.
- Do not attempt unauthorised access or compromise security.
- Do not use Sensycle for unlawful spam or malicious activity.
- Do not misuse, resell, or reverse engineer the Services.
9. Privacy and Data Protection
Our Privacy Policy explains how we collect and use personal data relating to use of the Services.
10. Availability, Execution, and Changes
Sensycle is an evolving software platform and does not guarantee uninterrupted, error-free, or real-time operation.
Workflows may fail, delay, execute incorrectly, or be affected by third-party services, API limits, configuration issues, or unavailable endpoints.
11. Intellectual Property
The Services, including software, branding, templates, documentation, and technology, are owned by Sensycle or its licensors.
12. Suspension and Termination
We may suspend or terminate access where you breach these Terms, fail to pay fees, create security risks, or misuse the platform.
13. Disclaimers
The Services are provided on an "as is" and "as available" basis to the maximum extent permitted by law.
14. Limitation of Liability
To the maximum extent permitted by law, Sensycle is not liable for indirect damages, loss of profits, business interruption, third-party failures, or issues outside our reasonable control.
15. Indemnification
Business users agree to indemnify Sensycle against claims arising from unlawful use, Customer Data, workflows, credentials, or breach of these Terms.
16. Governing Law, Complaints, and Disputes
These Terms are governed by the laws of Ireland. The courts of Ireland will have jurisdiction over disputes arising from these Terms.
17. Changes to Terms
We may update these Terms from time to time. Continued use of the Services after updates means you accept the revised Terms.
18. Miscellaneous
These Terms form the entire agreement between you and Sensycle regarding the Services.
19. Contact Details
Legal Entity: Sensycle Ltd.
Email: support@sensycle.com
Address: 232 Islands Way, Dublin 1, Ireland
Company Number: 01-0157891