Privacy Policy

1. Who We Are and Our Role

This Privacy Policy explains how Sensycle Ltd. ("Sensycle", "we", "our", or "us") collects, uses, stores, and shares personal data when you access or use our website, software, APIs, workflow tools, and related services.

Sensycle Ltd. is generally the controller of personal data relating to account creation, website use, subscriptions, billing, support, and operation of the Services. Where our customers use Sensycle to process Customer Data through workflows, integrations, or connected services, Sensycle generally acts as a processor acting on the customer's instructions.

2. How Personal Data Reaches Us

We may collect personal data directly from you, automatically from your device or browser, from your organisation or account administrator, from payment providers, authentication providers, and from third-party services you connect through Sensycle.

3. Personal Data We Collect

• Account information such as name, email address, login credentials, and preferences.
• Billing information including subscription details, invoices, and payment status.
• Technical information such as IP address, browser type, device information, logs, and service usage data.
• Workflow configuration data, integration settings, execution information, and operational diagnostics.
• Customer Data processed through connected workflows and integrations.
• Communications and support information.

4. How We Use Personal Data

We use personal data to provide, secure, maintain, support, and improve the Services.

• Create and manage accounts.
• Authenticate users.
• Process subscriptions and billing.
• Execute workflows and integrations.
• Monitor security and prevent abuse.
• Provide customer support.
• Comply with legal obligations.

5. Customer Data and Processing

When customers configure workflows that process personal data, Sensycle generally acts as a processor or service provider acting on customer instructions.

Customers are responsible for ensuring they have the necessary rights and legal basis to process that information.

6. Sharing of Personal Data

Sensycle does not sell personal data. We may share information with trusted service providers, payment providers, infrastructure providers, integration partners, professional advisers, or where required by law.

7. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or export your personal data.

Privacy requests can be submitted to: privacy@sensycle.com

8. Security

We implement reasonable technical and organisational measures designed to protect personal data. However, no method of transmission or storage can be guaranteed completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

10. Contact Details

Legal Entity: Sensycle Ltd.
Email: privacy@sensycle.com
Address: 232 Islands Way, Dublin 1, Ireland
Company Number: 01-0157891